We accept payment via the following credit cards: Visa, MasterCard, American Express, and Discover Card.
We also accept debit cards with a Visa or MasterCard logo. Alternately, you can also pay with AfterPay,
Apple Pay, PayPal, Klarna, and Union Pay.
Orders typically process and ship within 1 to 3 business days after receipt. Delivery via UPS Ground typically takes an additional 1 to 3 business days after shipment.
We are happy to accept returns for merchandise purchased on marcjacobs.com that has not been worn, washed,
or altered, with tags still attached and in the original packaging (box, sunglasses case, garment bag, etc.),
within 30 days of purchase.
For our full returns and exchanges policy, please visit our
FAQ.
Our customer service is available Monday to Friday from 8am to 9pm EST and Saturday to Sunday from 10am to 6:30pm EST.
Insurance coverage is offered through UPS Capital Insurance Agency, Inc., a licensed insurance
producer. If you elect protection for your shipment, it will be insured under a policy of insurance
(the "Policy"), but you are not an insured under the Policy. In the event of a loss covered under
such Policy, any resulting claim payment will be directed to you as a loss payee. All
insurance-related information is provided by UPS Capital and does not in any way alter or amend the
terms, conditions, or exclusions of the Policy. Insurance coverage is not available in all
jurisdictions or on all shipments.